Good times or bad times, there is a tendency to jump at every opportunity without doing full justice to a big enough business in hand. Often organizations try to diversify or open up a link to vertical integration at the first sign of constraint in the current business, only to face bad consequences. Diversification, expansion
Pre-2008, India’s GDP grew at 9-10% but during past decade the intake in its engineering colleges has been growing at 100k per year. So we now have 1.5 million engineering seats per year; compare this with 550 thousand seats in 2006-07. While the supply of graduate engineers is too much more than the capacity of
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Last Monday when I visited Michael, he said, “We have a big problem… We fared awfully bad in the customer satisfaction survey conducted by a third party. This is despite our OTIF being at 97%.” And then he said, “Unfortunately, an investigation revealed that the OTIF calculated by our customers was between 30 to 44%.”
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