• Breakthrough Performance , Building Manufacturing Competitiveness , Business Thinking , change management , Manufacturing , Operations , Production Engineering , The Path , Theory of Constraints , TOC ,
• Tags: measurement, OTIF, supply reliability
• 06 May

Last Monday when I visited Michael, he said, “We have a big problem… We fared awfully bad in the customer satisfaction survey conducted by a third party. This is despite our OTIF being at 97%.” And then he said, “Unfortunately, an investigation revealed that the OTIF calculated by our customers was between 30 to 44%.”

• 2
• book review , Breakthrough Performance , Business Thinking , change management , Managing Growth , Operations , Organization Transformation , Production Engineering , productivity ,
• Tags: operational excellence, time2change
• 31 Jul

The pace of change in business conditions, have made organizations worried a lot, thus forcing them to speedup innovation in the way they work. Several organizations are now relying on the traditional long term core process- Operations, to provide them the needed speed in business innovation. Operations as an organizational function or a process, does

• Industry Problem , Manufacturing , Operations , Production Engineering ,
• Tags: inventory management, planning, production, scheduling, stock management
• 02 May

Last quarter one of my clients built a natural process of inventory control and recently described it in the form of a set of guidelines. Subsequently, I found several requests including a discussion in a LinkedIN group for a rule of thumb for stocking levels. Well we know that things change with time and static