• Breakthrough Performance , change management , Operational Excellence , The Path ,
• Tags: capacity hunt program, capacity management
• 26 Jan

Whenever asked to increase the throughput, what did the Production Manager say? “We Don’t have capacity! We need more capacity, more people, more machines, more space, …” A hallmark statement of the firefighting zone of production. This is where the improvement initiatives radical or small start in an organization. Incidentally, two days back I accompanied

• book review , Breakthrough Performance , Operational Excellence , Operations , The Path ,
• Tags: operations, Readers Feedback, the Path
• 27 Jun

Three months since ‘The Path’ was launched on Amazon, we have several inputs from readers. The key feedback was about the inferences drawn by readers from the book. Here are the top 3 findings: 1. To build a leadership position, an organization must crack a big enough problem and continue to maintain the big competitive

• Breakthrough Performance , Building Manufacturing Competitiveness , Business Thinking , change management , Manufacturing , Operations , Production Engineering , The Path , Theory of Constraints , TOC ,
• Tags: measurement, OTIF, supply reliability
• 06 May

Last Monday when I visited Michael, he said, “We have a big problem… We fared awfully bad in the customer satisfaction survey conducted by a third party. This is despite our OTIF being at 97%.” And then he said, “Unfortunately, an investigation revealed that the OTIF calculated by our customers was between 30 to 44%.”