Costly mistakes are not necessarily made in complex terrain. We find it repeatedly that organizations make simple decision making errors that have catastrophic impact on their business. This post connects to a caselet that gives a glimpse of such a simplistic error, that is not uncommon. It then, tends to expose a larger issue of
The key players in Indian IT industry are shaken up; and there is significant noise about their competitive agenda. The other day, in its article on Verticalization, ET showed that TCS is accelerating its lead over Infosys; while Congnizant is rapidly bridging the gap with WIPRO. Infosys and WIPRO are reacting to the situation by
Most Business Improvements Need No more than Good Thinking It is normal for organizations to project their growth, based on their past performance. However, this projection is often done blind-foldedly, without realizing the real extent of performance the organization can influence. The inevitable result, therefore, is that organizations fall pray to unexpected poor performance, very
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